Virgin Media Community

[Blakey47]

I've had two engineer visits and a repull now.

After the second visit everything seemed great but unfortunately after a couple of weeks the errors have returned and the internet has been so bad last couple of days I've had to resort to tethering using mobile phone data.

 

 

These are the readings after 24 hours since last reboot of router.

Any suggestions?

[Blakey47]

URL=https://www.thinkbroadband.com/broadband/monitoring/quality/share/b31d1e6753e63584a9e1874432c11171318c8a11-14-03-2023

[Blakey47]

I am struggling to get this to post, hopefully the link to the thinkbroadband quality monitor works.

Ive seen them posted as graphs on here but I've no clue how to do that 

[Client62]

If the Post RS errors ( hard errors / packet re-transmissions ) on the Downstream are still increasing that might suggest a local fault.

Call 0800 561 0061 to check of local faults.