Over the last couple of weeks, I've noticed that there is occasionally what appears like congestion (average latency rises on TBB graph), usually on a Sunday. The vast majority of the time the connection is fine.
As far as I'm aware, no one was uploading any data. The traffic monitor on my Asus router confirms that as well.
It does seem to mostly occur on a Sunday but not every Sunday.
I have tried the Hub 3 in router mode, same rise in average latency occurs when it is happening, on the TBB graph.
The only real thing that I've noticed, is that when the area went from 20 to 24 downstream channels, the SNR decreased. Used to be around 38-40dB, now seems to be around high 35-high 37dB. As it's still within in the acceptable range, I guess it's nothing to be concerned with.
Thank you for the reply. Can I ask what the threshold is exactly for escalation? My concern is, that by the time it does reach the threshold, the connection will be unusable. Would it not be better to be proactive rather than reactive with ensuring there is enough capacity? Would further upstream bonding to 4 upstream channels, which I know is happening as I've seen other areas now have 3-4 bonded, help alleviate the issue? Is this work being carried out in this area?
Would you also be able to help me with chasing up a complaint that I have placed with the CEO team? The reference number is COM102028043. I've only received an acknowledgement email from them. I've not heard anything since.
Back again with the same issue. On Wednesday 29th November, the Hub rebooted itself just before 3pm and changed upstream channels. Since then, everything was ok. That is until today. Once again, I'm getting rises in the average latency. Presumably down to upstream congestion again.
As you can see, download speed is not a problem, the upload is half what it should be.