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mattfunnell91
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Intermittent and dropping connection

Over the past seven days connection to my Hub 3.0 has been intermittently dropping out, or being very slow.

Hub light is steady white indicating no issue, and the online tests run on VM website suggest no issues (and thus dont allow further follow-up for the issue).

Sometimes a switch on/off of the Hub will improve situation, sometimes not. Area code 15.

Please advise anything that may help resolve this issue, or how I book an engineer appt in absence of option in my online account.

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Martin_LM
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Re: Intermittent and dropping connection

Hi am sorry to hear that. please PRIVATE MESSAGE ME your account number and area number i could check whats going with your services and answer any other queries you may have


Here to help! I'm a technician helping out whilst working from home. Find out more


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juliettrnr
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Re: Intermittent and dropping connection

HI there, I have exactly the same issue and it's starting to cause huge problems now that I am working from home. Could you help me as well? 

Thanks!

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