Hi Corey, thank you for the reply but can't you see how unacceptable that is? The past few months all I have been given are dates that it will be "fixed" and yet the problem keeps persisting.
Even in this thread I was given a date it would be fixed (4th June) which it wasn't and now you've given me another date (which means I have to be without Internet in the evenings for another 4 days!) where it will most likely be fine on the day and then the evening after the problems will start again.
Why am I paying so much money then for apparently the best and fastest Internet in the UK when I can't even use it after a certain time of day? Quite frankly I'm fed up of dates and no real solutions.
Isn't there anything else you can do than just tell me a random date? I want to escalate this as as I said, this problem has been ongoing for a long time now and not being able to use the Internet you pay for after 7-8pm EVERY DAY is utterly ridiculous.