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szcrkr
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Incredibly slow iternet and intermittent connection

About 3 weeks ago the internet starting dropping out for a couple of hours a day (everyday) and is now so incredibly slow when it is connected that it's vitually unuseable. Just done an internet speed test and we have a response time of 45ms, download speed of 1.2mbps and upload speed of 2mbps.

I've done everything suggested, resetting the hub, removed and rescrewed cables.

Can anyone help?

Like alot of people I'm working from home, so need this fixing ASAP.

Thanks

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Leonard_P
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Re: Incredibly slow iternet and intermittent connection

Hi sorry to hear about your problem if you pm (personal message)me i can have a look at it for you 


Here to help! I'm a technician helping out whilst working from home. Find out more


szcrkr
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Re: Incredibly slow iternet and intermittent connection

Thanks Leonard. Fixed the problem in a timely manner and now have speeds of 100mbps and great connection. First time I've used the Community section to fix a problem but had a much quicker resolution than when I've connected to customer service via phone.