Menu
Reply
yeshikebt78
  • 1
  • 0
  • 0
Just joined
370 Views
Message 1 of 10
Flag for a moderator

I test my WiFi speed

My router is downstairs and my room is upstairs and when I test my WiFi on my PHONE download and upload I get good results I try on each website and they are similar stats but whenever I game on my PS4 wireless I get bad ping and lag spikes?

0 Kudos
Reply
MikeRobbo
  • 15.27K
  • 1.17K
  • 1.94K
Alessandro Volta
365 Views
Message 2 of 10
Flag for a moderator

Re: I test my WiFi speed

Can you set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you should post the link straight away.

Post a 'Live Link' to your BQM on here.

Instructions for posting BQM Link

Under your BQM graph are two links in red.

Click the lower link (Share Live Graph) then click generate.

Copy the text in the Direct Link box, beware, there may be more text than you can see.

On here click the Link icon (2 links chain to the left of the camera icon)

In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK - you can post the link straight away.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
0 Kudos
Reply
MikeRobbo
  • 15.27K
  • 1.17K
  • 1.94K
Alessandro Volta
364 Views
Message 3 of 10
Flag for a moderator

Re: I test my WiFi speed

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Hub 4 When the page appears LOG IN then Advanced Settings > Tools > Network Status.

Copy and paste the contents of the Downstream, Upstream, Configuration and Network Log tabs onto here, if you get a yellow / straw box warning click the Post button again. Use one post for each tab if you wish.

Please do not use screen grabs.

A Guru will be along soon to decipher the info.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
0 Kudos
Reply
Anonymous
Not applicable
364 Views
Message 4 of 10
Flag for a moderator

Re: I test my WiFi speed

you should use a wired connection. Look at some power line adapters
0 Kudos
Reply
Anonymous
Not applicable
359 Views
Message 5 of 10
Flag for a moderator

Re: I test my WiFi speed

how would it be signal related if its getting good speeds on all other devices?
0 Kudos
Reply
MikeRobbo
  • 15.27K
  • 1.17K
  • 1.94K
Alessandro Volta
351 Views
Message 6 of 10
Flag for a moderator

Re: I test my WiFi speed


@Anonymous wrote:
how would it be signal related if its getting good speeds on all other devices?

There is nothing wrong with confirming that everything is good or noting things that may not be evident in normal use.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
0 Kudos
Reply
Anonymous
Not applicable
347 Views
Message 7 of 10
Flag for a moderator

Re: I test my WiFi speed

waste of time though
0 Kudos
Reply
MikeRobbo
  • 15.27K
  • 1.17K
  • 1.94K
Alessandro Volta
343 Views
Message 8 of 10
Flag for a moderator

Re: I test my WiFi speed


@Anonymous wrote:
waste of time though

It isn't a waste of your time !!


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
0 Kudos
Reply
Anonymous
Not applicable
335 Views
Message 9 of 10
Flag for a moderator

Re: I test my WiFi speed

no its a waste of the ops time. But i guess it gets your post count up so I'll leave you to it
0 Kudos
Reply
MikeRobbo
  • 15.27K
  • 1.17K
  • 1.94K
Alessandro Volta
331 Views
Message 10 of 10
Flag for a moderator

Re: I test my WiFi speed

OK then. I'm out of this one. Please take over.

You should have all the information that YOU need.

PS

I don't give a stuff about post counts, Helpful Answer counts or Kudos, they don't mean anything.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
0 Kudos
Reply