Could you please private message me your account number as well as address or your VM landline number. You can access my private messaging by hovering over my name. I can then run some diagnostics on your equipment and see further into your issue.
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Here to help! I'm a technician helping out whilst working from home. Find out more
I am experiencing the same and its a real problem as I work from home. I appreciate COVID is having an impact not to this extent and neighbours who are using other providers, specifically Sky and Eir are getting a far improved service with comparable use.