Upstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | Symbol Rate (ksps) | Modulation | Channel ID |
1 | 46200000 | 50.5 | 5120 | 64 qam | 1 |
2 | 25800000 | 50.3 | 5120 | 64 qam | 4 |
3 | 32600000 | 50.3 | 5120 | 64 qam | 3 |
4 | 39400000 | 50 | 5120 | 64 qam | 2 |
Your upload power levels are too high and would need adjusting. This would be causing the T3 Timeouts as well. You will need an engineer visit to put this right. Best to ring Virgin on or just after 8am on 0345 454 1111 or alternatively you can wait here for a Virgin staff member to pick it up, but unfortunately this will typically be between 5-10 days, sometimes sooner, sometimes later depending on how busy they are. If you decide to call it in it will run through a few automated options and after that ring back again and it should recognise that you have rang previously and then put you in the queue for a Virgin representative 🙂
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BT Full Fibre 900 FTTP - Asus RT-AX82U to Openreach ONT Box & Asus RT-AX56U with AiMesh setup
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