Hi, I've been experiencing extremely poor connection for over a month now, with frequent lag spikes being the worst of it. It makes any activity that requires a stable connection impossible. I'm using the Superhub 3.0, upload and download speeds are still great, but the constantly fluctuating ping is getting very irritating.
As you are running on both a wired and wireless connection but still having connection issues, we need to complete a Pin hole reset of the Hub in an attempt to resolve any unfound issues. Do this by holding a pen in the reset hole on the back of the Hub for 30 seconds. This will reboot the Hub and reset all Hub settings, to default. If you have made any changes to the Hub's wireless settings you may need to reconnect your wireless devices to the Hub as the Wi-Fi settings will now be back to default.