Hub4 Upgrade

[padpadpadpad50]

I have Gig1 and need to replace my hub4 with a hub 5 as need wifi6 and 2.5Gbps Ethernet port. 

How can I request a hub upgrade please ?. I have a very large household (10/12 people) and nearly 100 devices. Given I pay for the top package speed wise I need the super hub 5 please. 

[Client62]

You shall need to use the Hub 5 in modem mode with a 3rd Party  Router.
In router mode the Hub 5 will soon fail given the number of devices that you propose to have connected.

[sayekm]

Hate to break the bad news but Hub 5 is not a miracle to cure to Wi-Fi speed. Using the Hub 5 on a 1Gb package is bit like trying to run with boots. As already mention just get your own Wi-Fi router, decent router only cost about £60 

[Alex_RM]

Hi padpadpadpad50,

Thanks for posting 🙂 I can see from our side you've been able to speak to us about this and get things resolved. If you do still need help with anything please let us know.

Alex_Rm