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Frankly123
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Hub4 1GBs service - getting only 60MBs?

Not sure what in needed from the hub. First thing in the morning only my device on in the house, sitting 2m away from the hub, no tv on...

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Christy_D
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Re: Hub4 1GBs service - getting only 60MBs?

Good Morning

Have you used the Sam knows speed test yet?

https://samknows.com/realspeed/

This is the most accurate out of all the speed tests and it explains about how speeds are measured via this link:

https://samknows.com/blog/virgin-media-launches-samknows-realspeed

Thanks

Christy


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Frankly123
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Re: Hub4 1GBs service - getting only 60MBs?

Thanks for getting back so promptly. I have tested by sam, and get diffent numbers, are we saying Speedtest.net is out by nearly a factor of 10?

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Andrew-G
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Re: Hub4 1GBs service - getting only 60MBs?

If you do Samknows and Speedtest immediately back to back, does that still show this disparity? 

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Frankly123
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Re: Hub4 1GBs service - getting only 60MBs?

Yes, although current Sam is only two times faster - but house is awake now and lots of people are using. 

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Adduxi
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Re: Hub4 1GBs service - getting only 60MBs?


@Frankly123 wrote:

Yes, although current Sam is only two times faster - but house is awake now and lots of people are using. 


If the SamKnows test from the Hub 4 is only reporting 500 ish, then there is a fault and VM will have to fix it.  Once it is showing 1GB, then the distribution of that speed around your house is up to you.

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Frankly123
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Re: Hub4 1GBs service - getting only 60MBs?

This morning terrible speed / Sam knows not working now after a reset -prior to that strange that the hub is slower than the wifi off a Deco P9 connecting to the hub and then my phone  

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