So let me get this right..? Your selling 1 gig connections but not giving the equipment to be able to use the 1 gig connection. (My hub 4 maxs out at 845 Mbs) this is due to the router only being 1000mb instead of 2.5gb..!!! btw 845Mbs is about right given overheads, but your selling downloads of upto 1145Mb on a 1gb connection..??!! isn't this false advertising, also why have other customers back in October last year been given a hub 5 when they upgraded and I haven't..??? (Check your own forums for people that been given a hub5, ie do a search "Hub 5" will prove my point.
1145Mbps across multiple devices concurrently.
Nowhere states on one device, so no, not false advertising.
And when you say 'Your' you do realise this is a community forum? I don't work for VM, I'm a customer.
Probably worth reading into what you are signing up for before accusing...
What's the Gig1 difference?
Thanks to average download speeds over 1Gbps – that’s 1,130Mbps – Gig1 Fibre Broadband gives you more speed to spread across your connected devices. Gig1 Fibre Broadband also helps to keep online gaming smooth, minimising lag while keeping your ping rate low. So, there’s no excuse if you’re not top of the leaderboard.