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GerardDuffy13
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Message 21 of 28
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Re: Hub 4. Still not getting anywhere close to good speeds. Drops to 0mb.

"The team are all busy, you might like to try again later" then they hang up

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GerardDuffy13
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Message 22 of 28
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Re: Hub 4. Still not getting anywhere close to good speeds. Drops to 0mb.

I have been rudely informed that I should continue on this forgotten post. I cannot get any help to get an engineer, to get matters fixed or even to cancel by phone or online, what do I do now? I am working from home with extremely intermittent Internet and will probably not be on a job much longer. Any help? 

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conman33158
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Message 23 of 28
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Re: Hub 4. Still not getting anywhere close to good speeds. Drops to 0mb.

Because you have bumped this post you will now go to the back of the queue 😞

***********************************************************************************************************************************
Super Hub 4.0 (modem mode) - Gig1 Fibre FTTP - Asus RT-AX82U & Asus RT-AX56U with AiMesh setup
***********************************************************************************************************************************
My Broadband Ping - conman33158
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GerardDuffy13
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Message 24 of 28
Flag for a moderator

Re: Hub 4. Still not getting anywhere close to good speeds. Drops to 0mb.

What do I do? You tell me not to bump, the other [REMOVED] tels me to post here.. Which is it?  and how can I get help? 

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

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JitteryPinger
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Message 25 of 28
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Helpful Answer

Re: Hub 4. Still not getting anywhere close to good speeds. Drops to 0mb.

You should of been helped by now, I will ask for this to be highlighted to a member of staff 🙂

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
GerardDuffy13
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Message 26 of 28
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Re: Hub 4. Still not getting anywhere close to good speeds. Drops to 0mb.

Please do and thank you so much for being helpful

Gareth_L
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Message 27 of 28
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Re: Hub 4. Still not getting anywhere close to good speeds. Drops to 0mb.

Hello GerardDuffy13

As @JitteryPinger has mentioned, this has been flagged for me to have a look this for you

Sorry it has not been the best experience for you 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

 

JitteryPinger
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Message 28 of 28
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Helpful Answer

Re: Hub 4. Still not getting anywhere close to good speeds. Drops to 0mb.

Thanks @Gareth_L 🙂

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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