Virgin Media Community

[-tony-]

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@Biffo1262 wrote:

Oh yes it is a design fault.  I could quote the engineer verbatim but suffice it to say the issue has been raised and acknowledged.  The simple answer is a more vigorous fan as an extra external base fan works beautifully so there is no internal obstructions to the airflow.  The fan is simply not up to the job.

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then quote the engineer - at the moment you are saying little to nothing other than what you say you have heard

i accept VM are unlikely to come on here and say there is a problem but there seems to be no mass of posts about over heating hub4's

for myself  i have one - its in a cool area and not enclosed in any way - i have not heard the fan run so its either totally silent or not needed where my hub is

[MikeRobbo]

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@Biffo1262 wrote:

This is the simplest solution  https://www.ebay.co.uk/itm/5V-USB-Computer-Chassis-Cooling-Fan-Wireless-Router-Set-top-Box-Mute-Cool...

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Have you asked for a replacement Hub or are you quite happy relying on an external fan ?

[Howard1972]

I’ve got hub 4 and had nothing but constant faults error CS9994 which means theirs a cable unplugged but it’s not it’s due to overheating  it’s now being replaced if the errors come back or that one overheats you know their mostly all bad I will update if any problems arise.