Virgin Media Community

[RaiDan]

Hi there,

I just got my 1Gbps connection 3 weeks ago and my download speed constantly dropping back to 94 mbps on wired connection (Cat6e) to a PC. I checked all of the connections, restarted the router, followed all the troubleshootings but no luck. 

I would be grateful if someone could help me and see if there is anything in my stats which looks off.

[Adduxi · Accepted solution]

94Mb sounds suspiciously like your kit is only getting a 10/100 connection?  Have you checked with a different cable, or a different ethernet port?

[RaiDan]

Hi Adduxi,

Thanks for your reply.

This was my first thought too, but as you can see on the speedtest.net screenshot, sometimes I get around 950 mbps (usually after I rebooted the router).

[carl_pearce]

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@RaiDan wrote:

Hi Adduxi,

Thanks for your reply.

This was my first thought too, but as you can see on the speedtest.net screenshot, sometimes I get around 950 mbps (usually after I rebooted the router).

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Have you tried another ethernet port on the HUB.

It's either:

• Bad HUB
• Bad cable.

[Lee_R]

Hi RaidDan thanks for posting and welcome back to our community.

Sorry to hear that you're getting slow wired speeds to your PC.  Can I ask if you have indeed tried a different Cat 6 cable and also a different ethernet port on the hub?  Also is your network card set to receive the 1gb speeds?  I am sorry, we've have had a remote look from here and everything looks fine on your hub, power levels and sam knows etc,  Please do get back to us.

Regards

Lee_R

[legacy1]

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@Lee_R wrote:

...we've have had a remote look from here and everything looks fine on your hub, power levels and sam knows etc,  Please do get back to us.

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All this talk about the hub needing to be in router mode for checks and you can't even check the link speeds for the hubs ports?😑 

[RaiDan]

Hi Lee,

It was a bad cable connection with the rj45 plug. All sorted now. Thanks for the help everyone.