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Hub 4 1GB problem

kimwiles
On our wavelength

Just recently had upgrade to 1GB broadband and having problem with Xbox one and ps4 game lagging

12 REPLIES 12

I am sorry to hear that, I will send you a private message so that this can be looked into further for you. Chris. 

Just updated to 1 Gb with Hub 4. Unable to get download speed more than 490 Mb! Also unable to connect to the Sam Knows tester. Help, please! 

Laurie_C
Forum Team (Retired)
Forum Team (Retired)

Hi Martinh66,

 

Thanks for getting in touch. I'm sorry that you're experiencing some slow download speeds. Could you please confirm if you are running this speed test over WiFi, or using a wired connection?

 

Kind regards,

Laurie

Laurie_C
Forum Team