Call it in to customer service as a fault - could be a known area fault or probably you have a damaged connection between yourself and the street cabinet. Downstream S/N ratios are too low on many of the channels and your upstream power levels are looking a bit iffy - my money would be on a bad joint.
Glad to hear that speeds have been better now - I've checked the account for you to make sure and I can see that there aren't any faults in your area or with the equipment. It looks like there are some wireless issues however, which can be resolved using our Connect App where you can scan each room for wireless issues and optimize the signal for each room/device.
We also have great information here that you can use to ensure you're getting the best out of your wireless connections.