Menu
Reply
peter1231231
  • 1
  • 0
  • 0
Joining in
151 Views
Message 1 of 3
Flag for a moderator

How to get the Virgin boosters

I have recently signed up for volt and was told I could order them through the connect App but it’s not giving me the option to do it even though there is no WiFi in 2 of the rooms. 
Has anyone else had this problem and know how to sort it?

0 Kudos
Reply
Adduxi
  • 6.81K
  • 592
  • 1.78K
Very Insightful Person
Very Insightful Person
127 Views
Message 2 of 3
Flag for a moderator

Re: How to get the Virgin boosters

If the Connect app is not working for you, just wait here a day or two for a VM Mod to pick this up and arrange.

https://www.virginmedia.com/help/wifi-max - Wifi Pod information can be found here.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Ashleigh_C
  • 5.34K
  • 194
  • 390
Forum Team
Forum Team
76 Views
Message 3 of 3
Flag for a moderator

Re: How to get the Virgin boosters

Hi there @peter1231231 

 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

 

I am so sorry that you have faced this issue regarding pods and the connect app. Can I ask if you have been able to try uninstalling and reinstalling the app, as well as clearing the app cache? 

 

Thank you

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply