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How to get the Virgin boosters

peter1231231
Joining in

I have recently signed up for volt and was told I could order them through the connect App but it’s not giving me the option to do it even though there is no WiFi in 2 of the rooms. 
Has anyone else had this problem and know how to sort it?

2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

If the Connect app is not working for you, just wait here a day or two for a VM Mod to pick this up and arrange.

https://www.virginmedia.com/help/wifi-max - Wifi Pod information can be found here.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ashleigh_C
Forum Team
Forum Team

Hi there @peter1231231 

 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

 

I am so sorry that you have faced this issue regarding pods and the connect app. Can I ask if you have been able to try uninstalling and reinstalling the app, as well as clearing the app cache? 

 

Thank you