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andrew_butter
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How to get hold of virgin media Oopmh team?

Hi.

I'm on 500mbps v.vip package. When looking on virgin media's sale page for this package I've seen I can get "next day technician" and "dedicated" UK support team to deal with my faults.

I have a fault and I have only been offered a technician to come out on the 30th and I can't get hold of this dedicated team? I got put in the normal queue when calling 150 from my Virgin mobile which is included in my package and I found a number online and this doesn't seem to work either.

Does anyone have a number for or know how do I get hold of this "dedicated team" or is it just a false sale tactic and doesn't even exist?

 

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jb66
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Re: How to get hold of virgin media Oopmh team?

Virgin class the Pandemic as an unavoidable circumstance which seems to get them out of that obligation

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