on 20-07-2022 12:34
I have recently changed jobs and my my laptop is incredibly slow when I work from home. My IT team says it is because our VPN (Zscaler) has issues on IP v6; they would therefore like to know if any updates have been done to my broadband, and if so, if we can revert them to IP v4.
How can I figure any of the above - which - I must confess - sounds like a foreign language to me.
on 20-07-2022 13:18
on 20-07-2022 14:36
Are you based in Ireland by any chance?
VM UK don't use IPV6, however VM Ireland do. These forums are for VM UK.
If you are based in Ireland then you will need to contact their customer support and ask them to turn off the IPv6 on your hub because unfortunatley the forum staff here don't have access to the Irish systems. https://www.virginmedia.ie/contact/
on 20-07-2022 14:44
on 20-07-2022 15:07
Hi again Loik,
Hopefully a member for the Forum Team will pick this up and respond
You could point your IT team at the following thread about VM not using IPv6 which has been ongoing since 2010.
on 20-07-2022 16:59