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How do I get an engineer out

Have reset my Router ten times, getting about 1/25th of anywhere near what I am paying for. How the heck do I get an engineer out to check the box in the street as this is a joke and a refund for the poor service.

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Forum Team (Retired)
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Re: How do I get an engineer out

Hi am sorry to hear that. please PRIVATE MESSAGE ME your account number and area number I can check your services and answer any other queries you may have. to PRIVATE MESSAGE me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any personal info in this thread as it's public.


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: How do I get an engineer out

How do I send a private message?

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Very Insightful Person
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Re: How do I get an engineer out


@Spencerber wrote:

How do I send a private message?


Click on the forum name of the person you want to send to and select 'Send Message'.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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