Virgin Media Community

[ashley23]

Are my upstream levels too high and do i need an engineer to come and adjust them, customer service doesn't seem to think so? Thanks for any help.

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	53700000	51.020599	5120 KSym/sec	64QAM	2
2	32600000	49.020599	5120 KSym/sec	64QAM	5
3	39400000	49.520599	5120 KSym/sec	64QAM	4
4	46200000	50.020599	5120 KSym/sec	64QAM	3

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	US_TYPE_STDMA	0	0	0	0
2	US_TYPE_STDMA	0	0	0	0
3	US_TYPE_STDMA	0	0	0	0
4	US_TYPE_STDMA	0	0	0	0

[MikeRobbo]

High Power levels don't mean anything unless they are backing up a problem.

Do you have a problem ?

[ashley23]

Yes my internet speed is considerably lower than it should be, im supposed to be on 1 gig however getting below 500mbps.

[MikeRobbo]

Post deleted.

OP has already been told what the problem is in another thread.

[carl_pearce]

We've already established in your other thread that you get full speed when using Ubuntu:

https://community.virginmedia.com/t5/Speed/Superhub-4-Slow-speeds-Gigabit-internet/td-p/4351087/page... 

[ashley23]

been having issues again, been doing regular checks and speed is so inconsistent

[carl_pearce]

Did you end up creating a BQM monitor?

https://www.thinkbroadband.com/broadband/monitoring/quality 

[ashley23]

i have - 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/adadc1b8e46d9f81ff4a03c80280a0df3d52d7d8

[carl_pearce]

We'll have to leave it running for a while as it only starts when you create it.

[ashley23]

ok no worries