Virgin Media Community

[woppy101]

So even though I had nobody contact me on here about my speed problems over a month ago, it’s happening again, max of 20mb speed and ranges between 10-30mb on Sam knows, think broadband and Speedtest all wired connections. My first 3 months with virgin have been far from impressive to say the least.

BQM 

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/8335a87908158a9e929ec107e31ce35ef6e63e4f][img]https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/8335a87908158a9e929ec107e31ce35ef6e63e4f.png[/img][/url]

here are my router stats again 

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	147000000	1.2	37	256 qam	2
2	139000000	1	36	256 qam	1
3	155000000	1.2	37	256 qam	3
4	163000000	1.2	37	256 qam	4
5	171000000	1.5	38	256 qam	5
6	179000000	1.5	37	256 qam	6
7	187000000	1.7	37	256 qam	7
8	195000000	1.7	38	256 qam	8
9	203000000	1.7	38	256 qam	9
10	211000000	1.7	38	256 qam	10
11	219000000	1.5	26	256 qam	11
12	227000000	1.2	33	256 qam	12
13	235000000	0.5	38	256 qam	13
14	243000000	0.2	38	256 qam	14
15	251000000	0.7	38	256 qam	15
16	259000000	1.2	38	256 qam	16
17	267000000	1.7	38	256 qam	17
18	275000000	2	38	256 qam	18
19	283000000	2.5	38	256 qam	19
20	291000000	2.9	38	256 qam	20
21	299000000	3.2	38	256 qam	21
22	307000000	3.4	38	256 qam	22
23	315000000	3.7	38	256 qam	23
24	323000000	4	38	256 qam	24

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	37.3	6570958	1260
2	Locked	36.6	35413296	1555
3	Locked	37.3	62877	626
4	Locked	37.6	6331	776
5	Locked	38.6	3170	519
6	Locked	37.6	1797	418
7	Locked	37.6	2292	396
8	Locked	38.9	2232	503
9	Locked	38.6	1256	376
10	Locked	38.9	1423	301
11	Locked	26.6	1367462926	929615346
12	Locked	33.9	7866471	862159
13	Locked	38.6	1599	482
14	Locked	38.9	2487	397
15	Locked	38.6	2180	429
16	Locked	38.6	1399	410
17	Locked	38.6	1096	467
18	Locked	38.6	1791	381
19	Locked	38.9	1427	375
20	Locked	38.9	853	241
21	Locked	38.9	563	312
22	Locked	38.9	436	251
23	Locked	38.9	353	255
24	Locked	38.9	327	270

[Anonymous]

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Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	37.3	6570958	1260
2	Locked	36.6	35413296	1555
3	Locked	37.3	62877	626
4	Locked	37.6	6331	776
5	Locked	38.6	3170	519
6	Locked	37.6	1797	418
7	Locked	37.6	2292	396
8	Locked	38.9	2232	503
9	Locked	38.6	1256	376
10	Locked	38.9	1423	301
11	Locked	26.6	1367462926	929615346
12	Locked	33.9	7866471	862159
13	Locked	38.6	1599	482
14	Locked	38.9	2487	397
15	Locked	38.6	2180	429
16	Locked	38.6	1399	410
17	Locked	38.6	1096	467
18	Locked	38.6	1791	381
19	Locked	38.9	1427	375
20	Locked	38.9	853	241
21	Locked	38.9	563	312
22	Locked	38.9	436	251
23	Locked	38.9	353	255
24	Locked	38.9	327	270

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Some of your channels have really bad SNR, whilst others have way too many recorded errors.

You need to check with VM if there is a local outage, or if it's your line specifically.