Hiya. New to THIS account.. but have been with virgin for the last 10 years or so, at different addresses and... I have to admit, normally, I loved their service (most of the time). but I moved house and at the new place ordered the 500mbps service. it worked well for the first 2 weeks. downloading anything from reasonable servers went roughly at 50-60MB/s, and then it just slumped. If I try downloading anything from steam, origin, epic, battle.net or wargaming servers, that are located in uk, my max download speed is 23MB/s. no matter what time of the day, what service size of the file or anything else. it looks actually capped. the interesting part is - I can get better speeds when downloading from US or mainland Europe and if it's a global torrent client, it actually maxes out at 58-59MB/s. yet if I'm downloading from UK based servers - capped at less than half of the speed I should be seeing.
Can't really blame french ISP in this case, because connections to europe seem faster than within UK itself.
speedtest.net shows full speed, when tested. actually, slightly above 500mbps down and 36-37mbps up.
PS.: I seem to get higher download speeds if I select servers (on any of the above mentioned launchers/apps) that are located OUTSIDE UK. strange, to say the least.
well, the sites you're talking about are steam launcher, origin launcher, wargaming launcher, epic launcher, riot launcher, battle.net (blizzard) launcher.... and if changed the settings to outside UK servers, the speeds go up. Issue being every single gaming server within UK - that's what confuses me. I get better speeds from abroad servers than local ones.
as for akamai served by VM... and etc., does that mean ALL of those mentioned above.. and i believe i mentioned 5 or 6 are running on VM?
there is one exception to this issue.. it is EVE Online (by CCP) that actually runs at an average of 100MB/s... which is really above my service... but it does. can download the game in about 3 minutes. speed starts at 125MB/s then drops to 100-105MB/s 😄 right now, finishing the download via steam of that same game (mechwarrior) and it's running between 61 and 62MB/s. as soon as i switch to UK server - 22-23mb/s
Tracing route to a1750.c.akamai.net [220.127.116.11] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1 2 11 ms 9 ms 7 ms 10.53.33.225 3 9 ms 7 ms 42 ms brnt-core-2a-xe-301-0.network.virginmedia.net [18.104.22.168] 4 * * * Request timed out. 5 * * * Request timed out. 6 11 ms 8 ms 8 ms popl-icdn-1-ae0-0.network.virginmedia.net [22.214.171.124] 7 8 ms 9 ms 6 ms cpc3-stme1-3-0-cust162.cdif.cable.ntl.com [126.96.36.199]
Tracing route to a1843.g1.akamai.net [188.8.131.52] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1 2 9 ms 9 ms 7 ms 10.53.33.225 3 9 ms 9 ms 9 ms brnt-core-2a-xe-304-0.network.virginmedia.net [184.108.40.206] 4 * * * Request timed out. 5 9 ms 9 ms 7 ms brnt-ic-3-ae0-0.network.virginmedia.net [220.127.116.11] 6 7 ms 7 ms 6 ms 80.72-253-62.static.virginmediabusiness.co.uk [18.104.22.168]