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Had Virgin Fibre for 10 days, can't wait to be done with them!

Biggdann89
Joining in

Yes, I'm aware of the difference of WiFi signal strength and internet speed, I'm also aware of their speed to the hub and nowhere else.

However, I'm on virgin volt 500mb, in a bedroom upstairs, directly above, I get 34mb.

Previously, I was with EE on an average download of 80mb, directly upstairs In the room above I would hit and average of... 80mb with no lag I might add!

Yes, speeds to hub are great, but pointless if they don't provide the necessary hardware to halt such a huge drop in speed over a relatively minor distance.

 

Conclusion...

 

EE hardware for WiFi signal, fantastic, the speed not great but the highest I can get in my area without going to virgin.

Virgin, great speed to hub and if you want to sit 3 inches away from the hub for the rest of your life this is a fantastic choice.

Virgin, your hub 5 is horrendous, sort your **bleep** out.

Oh btw, I also have the booster pod, what a waste of space that thing is.

Intelligent WiFi? You can't even manually select what device you want to run off the hub or the booster, you could with EE!

Virgin, there is nothing intelligent about you, pitiful.

1 ACCEPTED SOLUTION

Accepted Solutions

Andrew-G
Alessandro Volta

If you've had VM to ten days, and really can't wait to be done, then act quickly, because your 14 day penalty free cancellation period is coming to a close.  After that you're locked in for a further eighteen months.

Wifi can be improved.  Additional wifi pods might help - although if you give VM this further chance, then that'll take you outside the 14 day cooling off period, and if you find it doesn't help you, you're stuck.  Sometimes the best solution is to take control of your own wifi and spend a hundred quid or so on a reasonable mesh wifi setup.  For some people (eg me) that's a great and permanent fix, others take the view that the wifi is offered as part of the package and should just work without spending more money.  If you're in the latter category, then EE beckons.

See where this Helpful Answer was posted

5 REPLIES 5

Andrew-G
Alessandro Volta

If you've had VM to ten days, and really can't wait to be done, then act quickly, because your 14 day penalty free cancellation period is coming to a close.  After that you're locked in for a further eighteen months.

Wifi can be improved.  Additional wifi pods might help - although if you give VM this further chance, then that'll take you outside the 14 day cooling off period, and if you find it doesn't help you, you're stuck.  Sometimes the best solution is to take control of your own wifi and spend a hundred quid or so on a reasonable mesh wifi setup.  For some people (eg me) that's a great and permanent fix, others take the view that the wifi is offered as part of the package and should just work without spending more money.  If you're in the latter category, then EE beckons.

Any top quality routers you recommend? 

If I can get good signal strength with my speeds I'd be one happy chappy

Adduxi
Very Insightful Person
Very Insightful Person

Have a look at the Deco range, a lot of users here have them.  Just make sure it has gigabit ports.

Or, go for a PoE access point setup.  Something like TP-Link EAP653 Wifi 6

It really comes down to cost and how easy it is to run cables, in the case of PoE.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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jbrennand
Very Insightful Person
Very Insightful Person
What's your Budget? £40 - £600 is the reasonable working "range".


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.


@Biggdann89 wrote:

Any top quality routers you recommend? 

If I can get good signal strength with my speeds I'd be one happy chappy


If you're willing to spend a hundred quid, the TP-Link Deco M4 (or similar S4) 3-unit systems are excellent, and a good match against a 500 Mbps connection.  The speed you'll get if wifi connected to the primary unit should be 450 or so if the device supports it, and perhaps 180-320 through a secondary unit depending on system setup and physical location of the mesh units.  I'm using an M4, and it's been faultless for the past four years or so.