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StealthDavid
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Got new Hub 4

Just set up the new hub 4 and the Internet speed is exactly the same as my old package when it should now be 1gb. Anything I need to do to activate the new speed?

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nuzikdude
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Re: Got new Hub 4

Have you a new speed connection as well or just a new hub?

If you call virgin 150 on your handset or 0345 454 1111 then there maybe an activation option there

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lotharmat
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Re: Got new Hub 4

Should be automatic

Have a look at your hub stats - see what the max download speed is (it will be in bytes/s so you'll need to divide by (I think) 1,000,000 to get your Mb/s speed


(I'm bound to be a factor of 10 off in this...)



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Corey_C
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Re: Got new Hub 4

Thanks for your post and for reaching out to the Community Forums, StealthDavid,

 

How has the service been since your post? Has the speeds improved?

 

Cheers,

Corey C

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