on 30-11-2022 00:18
These are the speeds I’ve had for the last week on Gig1. Near zero upload is making the connection unusable. This happened for a few days in October and for the last week. Stratford-upon-Avon.
on 30-11-2022 01:47
Download voltages seem high at up to 12.7. Could this be causing issues???
48 | 739000000 | 9.000000 | 37.636276 | QAM256 | 48 |
20 | 515000000 | 10.599998 | 38.605377 | QAM256 | 20 |
18 | 499000000 | 10.500000 | 38.605377 | QAM256 | 18 |
19 | 507000000 | 10.300003 | 38.605377 | QAM256 | 19 |
21 | 523000000 | 10.599998 | 38.605377 | QAM256 | 21 |
22 | 531000000 | 11.099998 | 38.983261 | QAM256 | 22 |
23 | 539000000 | 11.599998 | 38.983261 | QAM256 | 23 |
24 | 547000000 | 12.000000 | 38.983261 | QAM256 | 24 |
25 | 555000000 | 12.300003 | 38.983261 | QAM256 | 25 |
26 | 563000000 | 12.599998 | 38.983261 | QAM256 | 26 |
27 | 571000000 | 12.699997 | 38.983261 | QAM256 | 27 |
28 | 579000000 | 12.599998 | 38.605377 | QAM256 | 28 |
29 | 587000000 | 12.400002 | 38.983261 | QAM256 | 29 |
30 | 595000000 | 12.400002 | 38.983261 | QAM256 | 30 |
31 | 603000000 | 12.099998 | 38.605377 | QAM256 | 31 |
32 | 611000000 | 12.099998 | 38.605377 | QAM256 | 32 |
33 | 619000000 | 12.300003 | 38.983261 | QAM256 | 33 |
34 | 627000000 | 12.099998 | 38.983261 | QAM256 | 34 |
35 | 635000000 | 12.099998 | 38.605377 | QAM256 | 35 |
36 | 643000000 | 12.000000 | 38.605377 | QAM256 | 36 |
37 | 651000000 | 11.800003 | 38.605377 | QAM256 | 37 |
38 | 659000000 | 11.300003 | 38.605377 | QAM256 | 38 |
40 | 667000000 | 10.800003 | 38.605377 | QAM256 | 40 |
41 | 675000000 | 10.300003 | 38.605377 | QAM256 | 41 |
39 | 683000000 | 10.599998 | 38.605377 | QAM256 | 39 |
42 | 691000000 | 11.300003 | 38.983261 | QAM256 | 42 |
43 | 699000000 | 11.599998 | 38.605377 | QAM256 | 43 |
44 | 707000000 | 11.400002 | 38.605377 | QAM256 | 44 |
45 | 715000000 | 10.900002 | 38.605377 | QAM256 | 45 |
46 | 723000000 | 10.300003 | 38.605377 | QAM256 | 46 |
47 | 731000000 | 9.699997 | 37.636276 | QAM256 | 47 |
48 | Locked | 37.636276 | 0 | 0 |
20 | Locked | 38.605377 | 0 | 0 |
18 | Locked | 38.605377 | 0 | 0 |
19 | Locked | 38.605377 | 0 | 0 |
21 | Locked | 38.605377 | 0 | 0 |
22 | Locked | 38.983261 | 0 | 0 |
23 | Locked | 38.983261 | 0 | 0 |
24 | Locked | 38.983261 | 0 | 0 |
25 | Locked | 38.983261 | 0 | 0 |
26 | Locked | 38.983261 | 0 | 0 |
27 | Locked | 38.983261 | 0 | 0 |
28 | Locked | 38.605377 | 0 | 0 |
29 | Locked | 38.983261 | 0 | 0 |
30 | Locked | 38.983261 | 0 | 0 |
31 | Locked | 38.605377 | 0 | 0 |
32 | Locked | 38.605377 | 0 | 0 |
33 | Locked | 38.983261 | 0 | 0 |
34 | Locked | 38.983261 | 0 | 0 |
35 | Locked | 38.605377 | 0 | 0 |
36 | Locked | 38.605377 | 0 | 0 |
37 | Locked | 38.605377 | 0 | 0 |
38 | Locked | 38.605377 | 0 | 0 |
40 | Locked | 38.605377 | 0 | 0 |
41 | Locked | 38.605377 | 0 | 0 |
39 | Locked | 38.605377 | 0 | 0 |
42 | Locked | 38.983261 | 0 | 0 |
43 | Locked | 38.605377 | 0 | 0 |
44 | Locked | 38.605377 | 0 | 0 |
45 | Locked | 38.605377 | 0 | 0 |
46 | Locked | 38.605377 | 0 | 0 |
47 | Locked | 37.636276 | 0 | 0 |
49 | 96 | 4K | 1840 | QAM4096 | 759 |
49 | Locked | 38 | 5.4 | 18263848 | 0 |
on 30-11-2022 01:50
Unlike the download, upload voltages seem to be ok:
1 | 43100000 | 39.270599 | 5120 KSym/sec | 64QAM | 2 |
2 | 36600000 | 39.520599 | 5120 KSym/sec | 64QAM | 3 |
3 | 30100000 | 39.270599 | 5120 KSym/sec | 64QAM | 4 |
4 | 23600000 | 39.020599 | 5120 KSym/sec | 16QAM | 5 |
5 | 49600000 | 39.020599 | 5120 KSym/sec | 64QAM | 1 |
1 | US_TYPE_ATDMA | 0 | 0 | 0 | 0 |
2 | US_TYPE_ATDMA | 0 | 0 | 0 | 0 |
3 | US_TYPE_ATDMA | 0 | 0 | 0 | 0 |
4 | US_TYPE_ATDMA | 0 | 0 | 0 | 0 |
5 | US_TYPE_ATDMA | 0 | 0 | 0 | 0 |
6 | 10.8 | 34.2 | 2K | QAM32 |
6 | OFDMA | 220 | 53.4 | 0 | 0 |
on 30-11-2022 01:57
I am also getting lots of these messages in the log:
Tue Nov 29 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Tue Nov 29 | 3 | Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Tue Nov 29 | 3 | Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
on 02-12-2022 13:59
Hi GaryW365,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue you've been having with your broadband service.
I am more than happy to take a look into this.
I will private message you to confirm your details.
^Martin