Hi, I recently upgraded from M500 to Gig1 and the speeds are slower.
I have run a test using SamKnows realspeed so that I can test from the Virgin Media Hub 4. I only ever get a maximum of 370Mbps.
I've tried rebooting etc etc. I am using a Google Wifi Mesh which is connected via ethernet to the hub. When I run a speed test directly from the Google Wifi node that is connected over ethernet I get a maximum of 370Mbps.
I've seen in other threads that a low number of downstream channels can be an issue, this is what I have:
Cable Modem StatusItem Status CommentsChannel Overview Downstream Upstream
Cable Modem Status
Primary downstream channel
DOCSIS 3.0 channels
DOCSIS 3.1 channels
Any advice on what to do? There's no response in the online chat, just waiting.
The thing that really bugs me is the upload speed. It maxes out at 50Mbps. I wish we could have better upload performance for multiple remote meetings, video chats, remote working, uploading etc etc. I'd drop the spare 200 ish Mbps of download speed that is tricky to use and move it to the upload!