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N4zer0
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Message 1 of 19
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Gig1 Slow speeds

Hi all been a Virgin customer for many years now never had a issue until i upgraded to gig1 from 550 were i was getting in the 600 mark 

my current fastest speed (speedtest.net) 12ms down542.27 up48.93

hub 4 in modem mode connected to a netgear Rax200 on the 2.5gb port

wired connection using a 10GB Asus nic card , i have also tried a gaming laptop wired and get roughly the same speed

i have attached my upstream and downstream could you advise if i have a issue 

thanks

https://www.mediafire.com/file/9iol91qwrx5elfh/vm_gig1.pdf/file

 

 

 

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sophist
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Message 2 of 19
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Re: Gig1 Slow speeds

do you have QoS enabled on your netgear?

have you tested what speeds you get when the hub is in router mode?

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N4zer0
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Re: Gig1 Slow speeds

Hi

no QoS is disabled , I’ve just put modem back into router mode and I am getting 15mb more 

 

thanks

 

 

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Richw1982
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Message 4 of 19
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Re: Gig1 Slow speeds

What speeds are you getting on RealSpeed - SamKnows

This will give you speed to hub as well as speed to device.  Its always best running this test hardwired to hub using CAT 6 or above

 

 

I work for VMO2 but all opinions are my own and are based on my own experiences
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sophist
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Message 5 of 19
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Re: Gig1 Slow speeds

in router mode, what do you get when you run the samknows speed test? (or is it the samknows one that you're running above?)

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N4zer0
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Message 6 of 19
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Re: Gig1 Slow speeds

I use cat 8 and I have just ran the test using Sam knows and I am getting 

805 to hub 846 to computer 

 

 

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sophist
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Message 7 of 19
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Re: Gig1 Slow speeds

so, speedtest.net can't serve you the data quick enough.. VM (I believe) have retired all of their speedtest.net servers, so you're reliant on networks other than VMs as part of the connection..

samknows speeds are still under what you should be getting by ~150mb (you're limited to about 950mb as the hub only has gig ethernet ports).

odd that you're getting a faster speed to the device than you are to the hub itself.. can't explain that..

try modem mode again, but use samknows as your speed test server, see what you get.. 

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N4zer0
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Message 8 of 19
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Re: Gig1 Slow speeds

When in modem mode and try running samknows I get no router found 

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sophist
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Message 9 of 19
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Re: Gig1 Slow speeds

no, but you should still be able to do a regular speed test there..

 

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N4zer0
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Re: Gig1 Slow speeds

Found it 

latency.    jitter    Down       Up

20.1.         5.24.     909.      47.9

 

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