Hi,
In the past week I have been upgraded to Gig1 fibre with Virgin and since then I haven't been seeing anywhere near the speed it should be.
Speed tests taken across 4 devices (2 PCs, S21 Ultra 5ghz, ASUS router) all show between 400 - 500 Mbps. I've had an engineer visit and replace the cables in my house and replaced the Hub 4 but still no improvement. On SamKnows it states that 920 Mbps is getting to the router but to the PC only showing 96 Mbps. One PC is connected via 30m Cat5e and network adapter showing 1 Gbps connection, and the second PC is connected via 1m Cat6a with network adapter showing 1 Gbps connection.
Below are the power stats from the Hub 4, could someone advise if these are within normal range as I can't think what else the issue could be
3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
25 | 330750000 | 7.5 | 40.4 | QAM256 | 25 |
1 | 138750000 | 8.9 | 40.4 | QAM256 | 1 |
2 | 146750000 | 9.3 | 40.4 | QAM256 | 2 |
3 | 154750000 | 9.6 | 40.4 | QAM256 | 3 |
4 | 162750000 | 9.4 | 40.4 | QAM256 | 4 |
5 | 170750000 | 9 | 40.4 | QAM256 | 5 |
6 | 178750000 | 8.9 | 40.4 | QAM256 | 6 |
7 | 186750000 | 8.7 | 40.4 | QAM256 | 7 |
8 | 194750000 | 8.6 | 40.4 | QAM256 | 8 |
9 | 202750000 | 8.2 | 40.9 | QAM256 | 9 |
10 | 210750000 | 8.3 | 40.9 | QAM256 | 10 |
11 | 218750000 | 7.9 | 40.9 | QAM256 | 11 |
12 | 226750000 | 7.9 | 40.9 | QAM256 | 12 |
13 | 234750000 | 7.8 | 40.9 | QAM256 | 13 |
14 | 242750000 | 8.1 | 40.4 | QAM256 | 14 |
15 | 250750000 | 7.9 | 40.4 | QAM256 | 15 |
16 | 258750000 | 8.3 | 40.4 | QAM256 | 16 |
17 | 266750000 | 8.4 | 40.4 | QAM256 | 17 |
18 | 274750000 | 8.6 | 40.9 | QAM256 | 18 |
19 | 282750000 | 9 | 40.9 | QAM256 | 19 |
20 | 290750000 | 8.9 | 40.4 | QAM256 | 20 |
21 | 298750000 | 8.8 | 40.4 | QAM256 | 21 |
22 | 306750000 | 8.2 | 40.4 | QAM256 | 22 |
23 | 314750000 | 7.8 | 40.4 | QAM256 | 23 |
24 | 322750000 | 7.5 | 40.4 | QAM256 | 24 |
26 | 338750000 | 7.3 | 40.9 | QAM256 | 26 |
27 | 346750000 | 7.4 | 40.9 | QAM256 | 27 |
28 | 354750000 | 7.4 | 40.4 | QAM256 | 28 |
29 | 362750000 | 7.5 | 40.4 | QAM256 | 29 |
30 | 370750000 | 7.4 | 40.4 | QAM256 | 30 |
31 | 378750000 | 7.4 | 40.4 | QAM256 | 31 |