on 22-04-2023 10:33
Hello all,
I'm a technical person, I have the Hub 5 in modem mode attached to a Firewalla Gold+ 2.5Gbps router and using Unifi WiFi 6e APs. I've noticed from my SamKnows white box that my monthly average speed has been 860mbps. Looks like its been degraded since the national outage a few weeks ago, I've reset the hub recently and done several restarts with no changes.
Noticed a few RNG-RSP CCAP Commanded Power in Excess of 6 dB warnings in the hub5 logs
Cable Modem StatusItem Status Comments
Acquired Downstream Channel(Hz) | 331000000 | Locked |
Ranged Upstream Channel(Hz) | 49600000 | Ranged |
Provisioning State | Online | Operational |
Downstream bonded channels
1 | 331000000 | 5.6 | 41 | QAM 256 | 25 |
2 | 275000000 | 6.9 | 42 | QAM 256 | 18 |
3 | 283000000 | 6.9 | 41 | QAM 256 | 19 |
4 | 291000000 | 6.8 | 41 | QAM 256 | 20 |
5 | 299000000 | 6.5 | 41 | QAM 256 | 21 |
6 | 307000000 | 6.3 | 41 | QAM 256 | 22 |
7 | 315000000 | 6 | 41 | QAM 256 | 23 |
8 | 323000000 | 5.8 | 41 | QAM 256 | 24 |
9 | 339000000 | 5.5 | 40 | QAM 256 | 26 |
10 | 347000000 | 5.1 | 41 | QAM 256 | 27 |
11 | 355000000 | 4.8 | 41 | QAM 256 | 28 |
12 | 363000000 | 4.4 | 41 | QAM 256 | 29 |
13 | 371000000 | 4.3 | 41 | QAM 256 | 30 |
14 | 379000000 | 4.6 | 41 | QAM 256 | 31 |
15 | 387000000 | 4.4 | 41 | QAM 256 | 32 |
16 | 395000000 | 4.3 | 41 | QAM 256 | 33 |
17 | 403000000 | 4.1 | 41 | QAM 256 | 34 |
18 | 411000000 | 4 | 41 | QAM 256 | 35 |
19 | 419000000 | 4 | 41 | QAM 256 | 36 |
20 | 427000000 | 3.9 | 41 | QAM 256 | 37 |
21 | 435000000 | 3.8 | 41 | QAM 256 | 38 |
22 | 443000000 | 3.9 | 41 | QAM 256 | 39 |
23 | 451000000 | 4.2 | 41 | QAM 256 | 40 |
24 | 459000000 | 4 | 41 | QAM 256 | 41 |
25 | 467000000 | 3.7 | 41 | QAM 256 | 42 |
26 | 475000000 | 3.2 | 41 | QAM 256 | 43 |
27 | 483000000 | 2.9 | 41 | QAM 256 | 44 |
28 | 491000000 | 2.7 | 41 | QAM 256 | 45 |
29 | 499000000 | 2.3 | 41 | QAM 256 | 46 |
30 | 507000000 | 2 | 40 | QAM 256 | 47 |
31 | 515000000 | 1.7 | 40 | QAM 256 | 48 |
Downstream bonded channels
1 | Locked | 41 | 1 | 0 |
2 | Locked | 42 | 0 | 0 |
3 | Locked | 41 | 0 | 0 |
4 | Locked | 41 | 0 | 0 |
5 | Locked | 41 | 0 | 0 |
6 | Locked | 41 | 0 | 0 |
7 | Locked | 41 | 0 | 0 |
8 | Locked | 41 | 2 | 0 |
9 | Locked | 40 | 1 | 0 |
10 | Locked | 41 | 1 | 0 |
11 | Locked | 41 | 4 | 0 |
12 | Locked | 41 | 5 | 0 |
13 | Locked | 41 | 4 | 0 |
14 | Locked | 41 | 3 | 0 |
15 | Locked | 41 | 1 | 0 |
16 | Locked | 41 | 5 | 0 |
17 | Locked | 41 | 10 | 0 |
18 | Locked | 41 | 7 | 0 |
19 | Locked | 41 | 6 | 0 |
20 | Locked | 41 | 13 | 0 |
21 | Locked | 41 | 13 | 0 |
22 | Locked | 41 | 4 | 0 |
23 | Locked | 41 | 4 | 0 |
24 | Locked | 41 | 7 | 0 |
25 | Locked | 41 | 6 | 0 |
26 | Locked | 41 | 17 | 0 |
27 | Locked | 41 | 15 | 0 |
28 | Locked | 41 | 23 | 0 |
29 | Locked | 41 | 30 | 0 |
30 | Locked | 40 | 42 | 0 |
31 | Locked | 40 | 53 | 0 |
Upstream bonded channels
0 | 49600000 | 39.5 | 5120 | QAM 64 | 1 |
1 | 43100000 | 39.8 | 5120 | QAM 64 | 2 |
2 | 36600000 | 40.3 | 5120 | QAM 64 | 3 |
3 | 30100000 | 40.8 | 5120 | QAM 64 | 4 |
4 | 23600000 | 41.3 | 5120 | QAM 64 | 9 |
Upstream bonded channels
0 | ATDMA | 0 | 0 | 0 | 0 |
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
eneral Configuration
Allowed |
3 |
Enabled |
3.1 |
cmreg-vmdg660-bbt076+voc-b.cm |
Primary Downstream Service Flow
8824 |
1200000450 bps |
42600bytes |
0 bps |
8826 |
128000 bps |
3044bytes |
0 bps |
Primary Upstream Service Flow
8823 |
55000270 bps |
42600bytes |
0 bps |
42600bytes |
Best Effort |
8825 |
128000 bps |
3044bytes |
0 bps |
1522bytes |
Best Effort |
on 22-04-2023 10:34
Network Log
22-04-2023 07:19:29 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 07:17:26 | notice | CM-STATUS message sent. Event Type Code: 22; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 07:15:47 | notice | CM-STATUS message sent. Event Type Code: 20; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 07:15:28 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 06:44:26 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 06:42:23 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 05:11:29 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 05:07:41 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 04:50:32 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 04:46:31 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 00:05:47 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
22-04-2023 00:04:00 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:56:05 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:54:08 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 49; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:49:23 | notice | REGISTRATION COMPLETE - Waiting for Operational status |
21-04-2023 23:49:19 | warning | Dynamic Range Window violation |
21-04-2023 23:49:19 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:49:19 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:49:19 | notice | US profile assignment change. US Chan ID: 11; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:49:19 | warning | Dynamic Range Window violation |
21-04-2023 23:49:19 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:49:19 | warning | Dynamic Range Window violation |
21-04-2023 23:49:13 | notice | DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:49:10 | notice | TLV-11 - unrecognized OID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:49:07 | warning | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:49:05 | notice | Honoring MDD; IP provisioning mode = IPv4 |
21-04-2023 23:48:48 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
21-04-2023 23:48:31 | critical | Cable Modem reboot from UI |
18-04-2023 22:17:06 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
18-04-2023 22:16:10 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
18-04-2023 22:16:09 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
18-04-2023 21:57:40 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
on 22-04-2023 12:40
Without first testing the service speed to the Hub, drawing any conclusions would be guesswork.
on 22-04-2023 12:43
good point, samknows realspeed above