I have recently started getting a lot of latency issues in the evenings when playing online games. My think broadband graph is showing some major spikes and speed tests show slow upload. Please can this be looked into by a member of the team. Gig1 is not cheap and I don't expect to be getting these issues for a premium package.
Can you go to 192.168.0.1 and then sign in, go to Advanced and choose Show Router Status, then copy and paste the Downstream, Upstream and Network Logs results in here? Any Mac IDs will be automatically censored by the forum software so no need to manually do so 🙂
** I work for VirginMedia but all opinions posted here are my own.
@Aaron2Any ... IDs will be automatically censored by the forum software so no need to manually do so
So long as you copy and paste as text.
If you post screenshots, then the forum software can't redact addresses, the resulting image is unreadable mush due to loss of image resolution, images containing addresses are (rightly) blocked by the moderators....and we don't help people who post screenshots simply because we're brutal and unforgiving.
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