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Gig1 Fibre Broadband - Wired Connection

farhanAli20
Dialled in

Hello awesome community, I hope you are well.

So for some strange reason since my issues started with random dropouts just over 1 month ago my wired desktop PC is not getting anywhere close to Gig1 speeds.

I've got a decent desktop PC with all the latest updates running on Windows 11. I've tried different cables CAT 6, CAT 8 but speeds are around 180 Mbps on Speedtest also tried thinkbroadband with comes with similar results.

What's strange is the fact that when using website https://samknows.com/products/realspeed speed to Virgin Media 4 is flawless around 950+ Mbps , speed to computer drops down to 150 Mbps . 

I managed to register with 

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/820bdc35de20f0ad194fd3d19069f... 

Hopefully someone can share some light on whats happening.

Thanks

3 REPLIES 3

farhanAli20
Dialled in

I forgot to mention my Upload speeds are fine, no issues with this at all.

It will be the speed to the hub with VM will fix if there is an issue.  Try the following for a speedtest:

Reboot PC

Close every app that may be using any processor

Load Edge or Chrome and then run https://samknows.com/realspeed/ 

 

==================================
1.2Gb/100Mb in Oxford (area 31) using SH5

jbrennand
Very Insightful Person
Very Insightful Person
Do it this way first
_______________

As you expect >100Mbps then connect a 1GB enabled computer/laptop, with up to date drivers, via a NEW and working Cat5e/6a ethernet cable, directly to the Hub which you have put into “modem mode”
(https://www.virginmedia.com/help/virgin-media-hub-modem-mode ).

This ensures that NO other devices are connected

Test speeds at https://speedtest.samknows.com/ - try on 2 different browsers.

If they are still low – boot your device into Windows safe+networking mode - to disable any potentially interfering software - and try again.

There are many posts on here (I have a list of ~30!) where QoS software, unknown/flaky software, old network card drivers, corrupted browsers, bad cables or other connected devices are limiting speeds on tests.

Report back what that gets.

And...

See message 9 in this thread

https://community.virginmedia.com/t5/Networking-and-WiFi/Slow-Ethernet-Speed/m-p/5060946#M484321


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.