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Getting 54mbps on m350 contract

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Getting 54mbps on m350 contract. Wondering if there's any settings that's causing this. 




Very Insightful Person
Very Insightful Person

Wired or wireless ?  VM do not guarantee wifi speeds, only a wired connection.

What Hub and what device are you testing on.  54mb sounds like an older wifi device.

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Forum Team
Forum Team

Hi sciencetechnici

Welcome to the Community Forums! Thanks for your first post.

I'm sorry to hear you've not been receiving your expected speeds. I've had a look at things from our end and can't see any reason for this. As Adduxi has correctly stated, we're only able to guarantee speeds received at the hub, so a wired speed test would indicate a truer reading of what speeds are coming into the property. 

Please do let us know so we can do our best to help.