on 02-06-2022 21:49
on 03-06-2022 10:27
Wired or wireless ? VM do not guarantee wifi speeds, only a wired connection.
What Hub and what device are you testing on. 54mb sounds like an older wifi device.
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on 05-06-2022 10:32
Welcome to the Community Forums! Thanks for your first post.
I'm sorry to hear you've not been receiving your expected speeds. I've had a look at things from our end and can't see any reason for this. As Adduxi has correctly stated, we're only able to guarantee speeds received at the hub, so a wired speed test would indicate a truer reading of what speeds are coming into the property.
Please do let us know so we can do our best to help.