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Free upgrade 500mb to 1gb

I was thinking about joining vm and had a lady on the phone yesterday from the mates rates department, and she said that if you take out the 500mb package you would be entitled a free upgrade to 1gb when launching in your area

my ears pricked up so I asked for proof in black and white she said she would email me the information which I haven’t received so was wondering was it fake news thanks 

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Re: Free upgrade 500mb to 1gb

Hello

There is certainly at this time no free upgrades from 500mbps to 1gbps, nothing has been mention on the Virginmedia website, the only one that is current is for customer who are on the Ultimate Oomph package of 500mbps there is an free upgrade to 600mbps.

Regards Mike

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