For a while our old (I believe superhub 1) has intermittent issues. Most of the time it's fine and the speeds are fine but every couple of days the internet will run excessively slow which is always resolved by resetting the router. Based on the circumstances I'm almost certain this is due to the old superhub which I believe to have been breaking for a while now as its very old.
After a quick google I realised there is an option for us to request a SuperHub 3 for free. When I go to request it through the website it says that doing this online is currently unavailable and to ring the 0345 number, which I don't want to sit in the queue for (mainly because other people are probably higher priority/more vulnerable right now)
I was wondering if someone would be able to sort the delivery of a new superhub out for us if I was able to pm them the account details