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Pleasehelpus
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Extremely slow wifi

Our WiFi download speed has been below 5mbps for a week now. We have tried every online solution and support has asked us to use this forum. We have tried a factory reset, moving the router and have watched every online help video. We were promised a minimum of 50mbps of speed when we signed up but this has not been reached in a week. Does anyone have any advice, as a group of students this is a major problem for us and we really need our WiFi back ASAP. 

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apcyberax
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Re: Extremely slow wifi

what speeds do you get wired
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Pleasehelpus
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Re: Extremely slow wifi

Thanks for the quick reply, As I’m typing this I just did a test that gave us 3.1mbps with a wired connection. 

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