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peter993
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Expected speed for M200 in days of working from home

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The above is what I pay for (but not guaranteed), and typical of 1am to 6am speeds.

During the daytime, downloads vary from 47Mbps to 210Mbps, and uploads from 0.6Mbps to 4Mbps.  Same for my neighbours.

Is that as expected from VM in these days of working from home?  Or does VM need to fix something?

Thanks, Peter

 

 

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DJ_Shadow1966
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Re: Expected speed for M200 in days of working from home

Hello

From what you are describing it sounds like you connection is suffering from High Utilization on you local part of the network.

Can you please post your network stats from the hub
Open a Web browser (e.g. Internet Explorer) and enter the address http://192.168.0.1
Note: If you have enabled Modem Mode on your Hub 3.0 you will need to use 192.168.100.1 instead.
Posting the stats by copy and paste will remove all personal information so no breaches.
Do not login but click on where it says "Check Router Stats" and then copy and post from the following 4 tabs, Downstream, Upstream, Configuration and Network logs (if they are pasted then all personal information is * out) and we can check your power level, also while you about that can you please go around and check that all connectors to VM equipment are hand tight. Also while doing this please check for any damage to cable, or un-terminated connection without either coax or a terminator.
Also please run "Check service status" at the top right of this forum and call 0800 561 0061 to check for local issues.
Also one think you can do is too signup at https://www.thinkbroadband.com/broadband/monitoring/quality and setup a broadband quality monitor which will keep an eye on you connection by sending a small amount of data to the hub asking if it still on.

With the BQM leave it for at least 24hrs to product the data, but I would expect that the graph will show high usage during the daylight hrs which will cause what you and you neighbors are experiencing, the fixed will take time as virginmedia would need to do work on the network which requires extra equipment in the cabinet if there is room for it.

Regards Mike

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