I need some help, I have recently upgraded from m100 to 200, however every evening my speed is either dropping out or really slow from 8/9pm, this is very inconvenient as you can imagine as this is the key time we are home using phones/tv.
Think you answered your own question, like you many others will be busy in your area on their phones and laptops. Sounds like a utilisation issue in your area, if it is then dont expect a quick fix. It can take VM a long time to identify such issue and then resegment the network in your area.
Wouldnt hurt to post modem info for the techie types to look at.