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Fizz123
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Ethernet cable

Upstairs with Xbox  I get 20 ping through WiFi  when I go to my WiFi box  connect through Ethernet  my ping is 44- why is my connection slower when wired 

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Hayley_S
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Re: Ethernet cable

Hello @Fizz123.

 

Welcome to the community page, thank you for posting on here.

 

I am sorry to see your connection has not been the best recently.

 

I located your account using your forums details, I can not see any known issues with your equipment, your upstream and downstream look healthy too.

 

Can you please try doing a pinhole reset on your Hub? This would eliminate any hidden errors or issues in the Hub.

 

Look forward to your response.

Hayley
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