Hi, I have for a very long time been experiencing erratic speeds an example below. Things will just randomly drop off a cliff and all devices will suffer.
the box has a solid red light I have posted separately on this subject and am awaiting a reply
I cannot test the Ethernet as I have no device I can attach other than my tv.
there are no known faults in my area (or at least that what it says)
Help and guidance appreciated
Hey Anything1286, thank you for reaching out and I am sorry you are having some connection issues.
I understand these are very frustrating.
However I have just taken a look and I can see there is SNR outage in your area and this has been there for the last few weeks.
This is also due to last until 1st November 2022, sometimes not all SNR outages go on to the service checker. Thanks
Matt - Forum Team
New around here?
Thank you for your response @Anything1286.
I have had a look into your service on our system and I can confirm the SNR fault has been resolved. Are you still having service issues? Do you need any further help?
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