Virgin Media Community

[malc2758]

When I click on my email at the top right it takes a long time to open my email account.

[Adduxi]

How are you connecting, wired or wireless?  What Hub are you using?  Is it just email or is all Internet activity slow?  What device are you using for your email?

[malc2758]

I am connecting wired hub 3 it is just going to my email account slow to load up I am using a top speck PC for emails. 

[Beth_G]

Hi malc2758,

Thanks for your post. I'm sorry to hear that it's taking a long time to load up your emails when navigating to them from your My Virgin Media account.

Are you experiencing slow loading speeds on any other device or website? 

I'd recommend clearing your cache and cookies on your browser or trying a new browser to see if that helps at all.

Let us know how you get on 🙂

[malc2758]

It is alright now back to normal speed I deleted all the trash and spam in my emails.😁👍

[Paulina_Z]

Hi @malc2758,

Thank you for coming back to us and keeping us updated on your experience! I'm glad to hear that your services are back to normal after getting rid of your spam and trash emails! 🙂

If you spot any other issues, please get back in touch with us. We're happy to help! 🙂

Thank you.