There was maintenance in my area SK5 early in oct. I received a letter stating this. Prior to this my BB on vivid350 was flawless with a max DL OF 384MBPS at all times of day or night.
Since the maintenance I'm lucky if I see anything near 220mbps DL speed. My upload has in fact increased to 35+ but what I actually need/want is stable max DL speeds that I used to have. I anyone having similar issues in SK5 Stockport region and what can I do to to fix this? I've changed nothing at my end.
Note: If you have enabled Modem Mode on your Hub 3.0 you will need to use 192.168.100.1 instead.
Do not login but click on where it says "Check Router Stats" and then copy and post from the following 4 tabs, Downstream, Upstream, Configuration and Network logs and we can check your power level, also while you about that can you please go around and check that all connectors to VM equipment are hand tight. Also while doing this please check for any damage to cable, or un-terminated connection without either coax or a terminator.
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Thanks for posting. I am sorry for the broadband issues. I can fully appreciate the inconvenience this would cause. I've ran a check on the area and the maintenance was fixed today, and no other issues are showing. Please can you monitor the connection and speed for me and keep me posted if you need further assistance?