Virgin Media Community

[VasquezJJ]

When downloading any file type as soon as the download size reaches 120mb the download stops and in unable to continue. This could be a 250mb file or a 2gb file, always cuts out at 120mb downloaded. I have a Hub 3. Anybody got any ideas, much appreciated

[Client62]

What are you downloading and how ?

[VasquezJJ]

Hi. I am downloading anything from mp4 files from various sites including microsoft training, to free music mix mp3 files. Via the browser in chrome. Happens to any file type over 120mb regardless. Thanks

[Client62]

Does the same issue persist in Firefox or Edge ?

An odd question in the modern age, but is disk or SSD getting to be full ?

[VasquezJJ]

Same in any browser, i have even tried a download manager to test. SSD is two thirds full. Its really got me stumped. 

[legacy1]

Does it do it with hub in modem mode?

[Martin_N]

Hi VasquezJJ,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with your downloads. 

Can you confirm if this is happening on both a Wired & Wireless connection?

^Martin

[VasquezJJ]

Not tried tbf. Will give it a go. Thx

[Kain_W]

No problem VasquezJJ,

Let us know how you get on!

Take care,

[VasquezJJ]

Will do thanks