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RayGiffen
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Downloading

I have had continuous really slow download issues.
the dowload speed on speedtests show 350mbps yet when I try to download a 3gig file which should take 1-2 mins the files are taking 10-25 minutes.

Any advice.

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-tony-
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Alessandro Volta
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Re: Downloading

depends where you are downloading from - it may be the site thats restricting thing not VM 

but some info needed

log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream

if its an earlier hub button is top right

 

____________________

Tony.
John_GS
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Re: Downloading

Hi RayGiffen

 

Thanks for posting. My apologies about the lower speeds than expected.

 

I've had a look on our system and it appears either an SNR issue or something affecting the levels, we will get a technician out for you

 

I'll PM you now to get the details

 

Kind regards,

John_GS
Forum Team


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