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Chris80
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Download speeds

Hi

I have hello light on my hub 3 and download speeds are 15 mbps or even as low as kilobytes. I'm on M200 package and on the router test the log shows errors and critical in the log. How do I get this resolved, when you can't call or get help online?

Screenshot_20200701-211246_Chrome.jpg

Screenshot_20200701-211417_Chrome.jpg

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gary_dexter
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Alessandro Volta
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Re: Download speeds

On a wired or wireless connection?


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Chris80
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Re: Download speeds

Should have said my hardwired xbox is really slow aswell it took over 8 hours to download a 100gb game. It's currently only reaching 18mbps.

This has been going on for months now. I've tried the faithful turn it off and on again, reset the hub but nothing improves the download speed and surely I shouldn't have minus figures on the log. 

 

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Chris80
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Re: Download speeds

On both

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Gareth_L
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Re: Download speeds

Hello Chris80

Sorry to hear about the slow speeds 

I have had a look at few things and I can see you have an engineer booked to come out 

Can you let us know how the visit goes please 

Gareth_L

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