Re: Download speed fine at 200mbps, Upload crashed to <0.3mbps
02-08-202009:32 - edited 02-08-202009:34
The stats look fine apart from one upstream channel.
How are you connecting, Wi-Fi or ethernet cable ?
If you are using Wi-Fi can you use an ethernet cable connected device please to try and determine whether it is a network slowdown or a Wi-Fi problem.
Can you set up a Broadband Quality Monitor (BQM) atthinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you can post the link straight away.
Post a link to your BQM on here.
Instructions for posting BQM Link
Under your BQM graph are two links in red.
Click the lower link (Share Live Graph) then click generate.
Copy the text in the Direct Link box, beware, there may be more text than you can see.
On here click the Link icon (2 links chain to the left of the camera icon)
In the URL box paste the link you copied and then click OK - you can post the link straight away.