@gseb27 wrote:
It is a hub 3, yes.
I’ve spoken with the technician just now who has recommended I reset all devices which will then default to use the 5ghz connection - hopefully this improves it…
excellent advive - from someone who has not a clue - how will [for example] resetting a smart switch default it to 5 ghz when it only works on 2.4 - some of the answers that offshore come up with would be comical if they were not so stupid
rule one - if you ring CS and get offshore hang up - its saves you being told rubbish
rule two - never believe the line we will ring back in an hour/two or tomorrow - it never happens
rule three - never believe - we have sent a signal to the hub and it will be better in an hour/24 hours
work with those and come here for help - be it other users or the forum staff its better - define better yourself
going back to the wifi - log into hub - split the wifi bands and turn off smart wifi - download inSSIDer and set the channel you are using for each band to non busy ones - thats it - if the wifi is still crap then look at a 3rd party router or a mesh system - 2 cans and string [if they could do wifi] would be better than the pound shop hub
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Tony