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mrharrod
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Downgrade from M350 to M100 please

Downgrade from M350 to M100 please. 

Please pm me. I Rang telephone number several times, but always on hold. 

Chris Harrod

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DJ_Shadow1966
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Re: Downgrade from M350 to M100 please

Hello

With regards to account or downgrading I am afraid they cannot be dealt with in the community forum, as they need to discuss money.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you. You can also call in on 150 or 0345 454 1111 best times to call are first thing in the morning, use the option "Thinking of leaving", but again wait times my be long.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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mrharrod
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Re: Downgrade from M350 to M100 please

ok will do many thanks. 

 

Just wish they had a cancel services or downgrade button on website. but nooo, its 'upgrade and don't go!' 'We want you money, not going to help you save it in anyway!' grrr. 

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