on 14-07-2021 11:33
that's it, i've had enough. our area (15 / nw3) has been having problems since february, and in the last few months goes out for hours / days at a time.
as i type this, it's down yet again with a fix date of 4 days from now. I've had to pay EE another £22 p/m for a sim to use in a 4g router just so i can get any work done. that's on top of the £60 p/m i pay virgin.
as soon as this contract is up i'm moving to g.network. 6 months of terrible area problems with no fix in sight is unacceptable.
been a customer for 20 years, but everything comes to an end i guess
Answered! Go to Answer
on 06-10-2021 08:41
Hi there @chrisbm
I am so sorry to hear that this issue has been ongoing, and I understand that you have already tried many fixes for this.
I have contacted Molly who is continuing to chase this with the AFM for you and as soon as they hears back they will be in touch.
Thank you again.